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Crisis Intervention

We have set up a Family Online Crisis Intervention Service (FOCIS) which offers direct consultation and support by a trained counsellor for young people and their families to de-escalate family conflict.
7 days a week 10am till 10pm.

Our service is one of the rare support lines in the UK to offer callers direct immediate counselling to de-escalate conflict.

A vital alternative to other helplines and oversubscribed services with waiting lists stretching into weeks and months. 

Callers are also offered a follow-on session during which any ongoing support that may be needed might be identified and other organisations signposted. 

Our service specifically targets vulnerable families and young people known to social services, police or youth workers. 

To find out how FOCIS can complement your local services and set up a 30 min chat with one of our team, email us